Privacy Policy

At Sterla & Co, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing information, and payment details when you make a purchase.

  • Non-Personal Information: Browser type, device information, IP address, browsing behavior, and website usage data.

  • Communication Data: Any messages or inquiries you send to us via email, contact forms, or social media.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment.

  • Respond to inquiries, provide customer support, and communicate important updates.

  • Improve our website, products, and services.

  • Send promotional emails and offers (only if you’ve opted in).

  • Comply with legal obligations.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encryption, secure servers, and limited access to sensitive data. While we strive to protect your information, no online system is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Trusted third parties who help us process orders, manage marketing, or provide website services.

  • Legal Requirements: When required by law or to protect our rights.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to block cookies, but some features of the site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Restrict or object to certain processing of your data.

To exercise any of these rights, please contact us at:
Email: info@sterlaandco.com
Phone: 03211087760

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically to stay informed.