Terms & Conditions

Welcome to Sterla & Co. By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

  • All products and services offered by Sterla & Co are subject to these Terms & Conditions.

  • By placing an order or using our website, you confirm that you accept these terms.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders and Payments

  • All orders are subject to product availability.

  • Prices are listed on the website and may change without prior notice.

  • Payments must be completed at the time of purchase. We accept payments through secure, authorized payment methods.

  • By submitting your payment information, you authorize us to process your payment securely.

3. Shipping & Delivery

  • We strive to deliver all orders within the estimated timeframe; however, delivery dates are not guaranteed.

  • Shipping costs and policies are outlined on the website during checkout.

  • Sterla & Co is not responsible for delays caused by courier services, customs, or unforeseen events.

4. Returns & Refunds

  • Returns and refunds are subject to our Return Policy, which is available on our website.

  • Products must be returned in original condition and packaging.

  • Custom or personalized orders may not be eligible for return unless damaged or defective.

5. Product Information

  • We make every effort to provide accurate product descriptions and images.

  • Colors, designs, or measurements may slightly vary due to screen settings or handcrafting processes.

  • Sterla & Co is not liable for minor variations in product appearance.

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Sterla & Co and protected by copyright laws.

  • Unauthorized use or reproduction of our content is strictly prohibited.

7. Limitation of Liability

  • Sterla & Co is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability for any claim is limited to the value of the product purchased.

8. Privacy

  • Your personal information is protected in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes arising from these terms or your use of our services shall be resolved in accordance with applicable laws.

10. Contact Us

If you have questions or concerns regarding these Terms & Conditions, please contact us:
Email: info@sterlaandco.com
Phone: 03211087760